Elizabeth Shutters' standard, 28 Day Delivery guarantee on custom shutters:
On occasion Elizabeth Shutters guarantees delivery by a specific date. Both the 28 Day and specific date delivery guarantees assume:
If a part of the order fails to meet industry or customer standards, Elizabeth Shutters will take all professional and commercially reasonable steps to re-install that part within 10 working days, subject to the above.
Delivery guarantees are subject to acts of god, war, terrorism, unforeseen loss of employees or facilities, traffic delays, delivery breakdowns and other events beyond control of Elizabeth Shutters.
In no case shall Elizabeth Shutters' liability for late delivery extend beyond 5% of the contract value of the tardy portion.
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