Custom Shutter Delivery Guarantee

Elizabeth Shutters’ standard, 28 Day Delivery guarantee on custom shutters:

  • We will take all professional and commercially reasonable steps to deliver orders in 28 working days, or less, from re-measure (a technical step to ensure accuracy of measure and design)
  • The 28 day “clock” starts the day after completion of final re-measure
  • Working days are Monday thru Friday, excepting legal holidays
  • Applies to all orders unless specifically exempted

On occasion Elizabeth Shutters guarantees delivery by a specific date. Both the 28 Day and specific date delivery guarantees assume:

  • Customer is reasonably available for installation and other appointments
  • No customer change orders requested
  • Deposit paid in full
  • Installation of any portion constitutes delivery
  • Customer’s quality expectations are within industry norms

If a part of the order fails to meet industry or customer standards, Elizabeth Shutters will take all professional and commercially reasonable steps to re-install that part within 10 working days, subject to the above.

Delivery guarantees are subject to acts of god, war, terrorism, unforeseen loss of employees or facilities, traffic delays, delivery breakdowns and other events beyond control of Elizabeth Shutters.

In no case shall Elizabeth Shutters’ liability for late delivery extend beyond 5% of the contract value of the tardy portion.

The Last Honest Shutter

America's Best Shutter

100% whole Basswood. Not finger-jointed, plastic-coated or jello molded.
Acrylic Lacquer paint. Not Water-based, water-borne or watered down.
Over-engineering components for a lifetime of wear.
Lifetime transferable warranty on our products
Made in California by Elizabeth Shutters
Delivery Guarantee Your new shutters installed within 28 working days.

At a price you can afford

Low Price Guarantee Elizabeth Shutters will meet or beat any comparable big box or chain store bid.

Elizabeth Shutters is the only major U.S. shutter manufacturer to build our standard painted shutters with whole basswood and acrylic lacquer. We offer this product at the same price as others who employ cheaper finger-jointed or lesser products coated with water-based paints.

With the highest service marks in the industry

Recent Awards
-BBB A+
-Angie's List SuperService Awards 2011-2014
-San Diego Union Tribune "Top Shutter Company" 2011-2014
-Los Angeles Times "Best Shutter Company" 2011-2014
-Best of TrustLink.org 2011-2016
-Google+ 5 stars
-Yahoo Local 5 stars
-Angie's List SuperService Awards 2016

Media & Awards

Customer Reviews